Friday, October 25, 2024

Furnace Repair

"Today our furnace blower part was installed by your service technician and now our three year old furnace is running again. The previous tech on Friday stated that the parts were covered by our warranty but we would be charged for the service call. Since we are members of the service maintenance program and have been since we contracted with Central Heating when we had the furnace installed in September 2021. The rep today was very good and installed and tested the furnace blower in 20 minutes. However, when I asked about payment for the labor cost he said the bill was for over $600 although I was too surprised to remember the exact amount. Therefore, please send me an email copy of the detailed bill describing the labor cost as the maintenance program discount. I assume that was some kind of error in the bill the service tech quoted me today. I will send a check to Reimer for the cost of installing the blower when the bill is clarified." This is what I sent to the heating company in an email yesterday. We will see what happens.

Update: Well, they never clarified the bill or sent me any bill whatsoever. I think they realized that someone made a stupid mistake about that $600 labor cost.

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